AAbacus Bespoke Training

AAbacus Bespoke Training specialises in skills training, Information Technology and Business Skills Training for corporate and public sector clients.

We provide expert instructors and excellent course materials to ensure our courses meet the highest standards and focus on exactly what our clients require. The suite of courses on training covers everything from one to one instruction through group training skills and training design.

Our Courses:

All our courses are highly interactive, encouraging participants to share their relevant experiences and resolve common and specific issues within the course framework.

We also specialise in tailored advocacy, financial, communication, management skills and business specific programmes to develop stronger business and personal skills in our client organisations and assist clients in meeting their own performance goals.

Our highly qualified team of tutors lead many other courses; including commercial law. We help professionals build and maintain their skills.

Management & Leadership Training Courses

These courses cover all of the main management activities – leadership skills, management styles, learning styles, coaching, appraisals, running one to ones, running team meetings, dealing with under performers, how to motivate your staff and team, time management, delegation, how to deal with difficult people and communication and assertiveness skills. They are practically based and involve extensive exercises and a collaborative, workshop style approach.

Management & Leadership Training
Management/Leadership
Leadership Development
Change Management
Motivation and Personal Development
Time Management
Coaching Skills for Managers
Team Building Events
Management Styles
Management Performance
Problem solving & Decision Making Techniques
Creative Thinking Techniques

Communication Skills & Personal Development

It is a fiction that all good communicators are born with that skill. Effective communicators learn, hone and constantly refine their skills to get the desired impression and impact across to their audience.

The ability to communicate with more impact is a skill that can be developed by almost anyone in the right learning environment. AAbacus Bespoke Training can provide that environment for anyone seeking to gain excellent communication skills and develop their personal abilities.

Our experienced consultants use a series of highly practical and interactive workshops to enable participants to develop and use new skills, not just learn the theory.

Communication Skills Training
Presentation skills
Running Effective Meetings
Influencing Skills
Communication Skills
Advanced Communication Skills
Dealing with Conflict
Assertiveness Skills
Personal Confidence Techniques
Conducting Meetings
Negotiation Skills
Introduction to Technical Writing
Interviewee Skills
Interviewing Skills
Writing Business Proposals and Reports

Customer Service Training
Customer Care
Dealing with Incoming Calls
Customer Satisfaction
Dealing with Complaints
Train the Trainer
Call Centre Programme
Managing Stress
Helpdesk Skills for IT Staff